New strategy against credit card fraude

After some extensive screening of credit card information in our e-shop I still could see from time to time people buying licenses in big amounts (which usually indicates fraud).

A week ago I’ve decided to use proactive tactics. For every order, which looks like fraud, I’m sending an email:

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Dear Sir/Madame,
Unfortunately we’ve found problems with your order of Kaspersky products. There is a possibility that credit card, used to pay for the purchase, was stolen or misused.
We’ve blocked your Kaspersky licenses and send information about this purchase to anti-fraud department of the credit card issuer.
If you are the owner of this credit card, please make contact with us as soon as possible.
Sorry for inconvenience!
Best regards,

Dear Sir/Madame,

Unfortunately we’ve found problems with your order of Kaspersky products. There is a possibility that credit card, used to pay for the purchase, was stolen or misused.

We’ve blocked your Kaspersky licenses and send information about this purchase to anti-fraud department of the credit card issuer.

If you are the owner of this credit card, please make contact with us as soon as possible.

Sorry for inconvenience!

Best regards,

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This actually helped (at least for some time). I don’t see any big cases of fraud payments sins then. Now it’s just a matter of following this daily procedure.

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